Elevate Your Expertise and Earn Your Certificate of Completion

Ready to continue your professional development after mastering the essentials? This course builds on the foundational knowledge you gained in our free Essentials course. You’ll receive six specialized lessons that provide a deeper understanding of front desk operations and patient financial management in a dermatology setting. Successfully finish all lessons to earn your ‘Certificate of Completion’ and become a valuable asset to any practice.

What You’ll Learn (Lessons 6–11):

1. Referrals

   • Understand the referral process from identification to documentation, plus scope limitations and common pitfalls

2. Prior Authorizations

   • Differentiate prior authorizations from referrals and manage the authorization workflow for specialized dermatology procedures and medications

3. Patient Registration

   • Master the complete registration process, including demographics, insurance verification, and proper documentation of consents

4. Eligibility & Benefits

   • Verify coverage, understand plan limitations, and effectively communicate financial responsibilities to patients

5. Deductibles, Copays & Coinsurance

   • Gain clarity on key insurance and payment concepts to better guide patients through financial obligations

6. Collecting Payments

   • Discover best practices for timely collections, transparent communication of charges, and empathetic handling of payment concerns

Who Should Enroll:

• Those who have completed the free “Dermatology Front Desk Essentials”

• Experienced administrative staff seeking specialized dermatology knowledge

• Practice managers wanting comprehensive, standardized training materials

Course Format & Benefits:

• Engaging video lessons, downloadable resources, and structured quizzes

• One-on-one skill reinforcement

• Certificate of Completion upon final course quiz and lesson completion

Why Upgrade?

• Advanced Expertise – Master specialized front desk and insurance workflows unique to dermatology.

• Professional Credibility – Demonstrate your knowledge with a recognized certificate.

• Career Growth – Position yourself for promotions and greater responsibilities within a medical practice.

Get Started: Enroll in the Advanced & Certification Add-On today to complete your journey toward dermatology front desk expertise.